Key Lime Interactive (KLI) is a full-service Customer and User Experience (CX/UX) research & strategy agency focused on helping our clients take a human-first approach to creating outstanding experiences across brands, products and services.
Stay on schedule with a large-scale, multi-method research program
Expand your team with on-going CX/UX research and strategy
Get QuickInsights with a bundle of 3-9 remote IDI projects
When you need an in-depth solution for one project
Our UX research services align customer insight with product strategy—reducing risk, validating innovation, and helping teams build experiences users love.
Build a strong foundation with strategic UX research that identifies opportunities and clarifies user needs.
Validate product ideas early with human-centered research that ensures you are solving the right problems.
Optimize usability and refine experiences through iterative testing and user-centered design methods.
Ensure your product is accessible, intuitive, and ready for real-world users.
Continuously enhance product performance with ongoing UX research and behavioral analytics.
